Institut für Betriebswirtschaftslehre – Chair for Marketing and Market Research

08.09.2011

Journal of Marketing Research article fortcoming

The Journal of Marketing Research (JMR) accepted the article

Zhu, J. R., Dholakia, U., Chen, X. & Algesheimer, R. (2011): Does Online Community Participation Foster Risky Financial Behavior?, conditionally accepted in: Journal of Marketing Research. (IF=3.099)

Abstract

Although consumers increasingly use online communities for various activities, little is known regarding how participation in them affects individuals’ decision making strategies. Through a series of field and laboratory studies, we demonstrate that participation in an online community increases risk seeking tendency of individuals in financial decisions and behaviors. Our results reveal that participation in an online community leads consumers to perceive support from other members, that is they believe they will be helped by other community members should difficulties arise. Such a perception leads online community members to make riskier financial decisions than non-participants. We also discover a boundary condition to the effect: online community members are more risk seeking only when they have relatively strong ties with other members; when ties are weak, they exhibit similar risk preferences as non-members.

(article on SSRN)

© 2011, Chair for Marketing and Market Research, University of Zurich.

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University of Zurich
Institute of Business Administration
Chair for Marketing and Market Research
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8032 Zurich
Switzerland
Phone: +41 44 634 2918

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